Shipping Policy
Tuvolt's Shipping Information
At Tuvolt, we take pride in offering FREE shipping on all orders, ensuring that your journey to radiant skin is as smooth as possible.
Order Processing Times:
Your order will typically be processed and dispatched within 1-3 business days. During peak seasons and holidays, processing times may extend up to 7 business days. Once dispatched, your order is in the hands of our trusted shipping carrier, making its way to you.
Estimated Shipping Times:
Delivery times vary depending on your location. Here are the estimated shipping times for different regions:
- 🇺🇸 United States: 4-7 business days
- 🇨🇦 Canada: 5-7 business days
- 🇬🇧 United Kingdom: 5-7 business days
- 🇪🇺 Europe: 7-10 business days
- 🌍 Other Countries: 10-15 business days
Please note that during peak seasons and holidays, shipping carriers may experience delays. Additionally, international orders may be subject to customs delays, which could extend the delivery time.
Order Changes and Accurate Shipping Details:
Accuracy is key! Ensure that your shipping details are complete and correct at checkout to avoid any delays. If you spot an error, please contact us at hello@tuvolt.com within 24 hours of placing your order. While we'll do our best to accommodate changes, we cannot guarantee adjustments after this timeframe.
Delayed Delivery:
We understand the importance of timely delivery and strive to dispatch orders quickly. However, external factors such as courier delays or severe weather conditions may impact delivery times. Rest assured, we'll keep you informed and work with our partners to expedite delivery wherever possible.
Lost or Stolen Packages:
In the unfortunate event that your package is lost or stolen, please reach out to us at hello@tuvolt.com. While we're not responsible for lost or stolen packages once they're in transit, we'll assist you in filing a claim with the courier company and explore possible resolutions.
Shipping Policy Changes:
Tuvolt reserves the right to update our Shipping Policy as needed. We encourage you to review this policy regularly to stay informed of any changes. By continuing to use Tuvolt products, you accept the terms of our Shipping Policy.
Your satisfaction is our priority, and we're here to assist you every step of the way. If you have any questions or concerns about our Shipping Policy, please don't hesitate to contact us.